TERMS AND CONDITIONS

Last modified: Aug. 18, 2017

INTRODUCTION

(“Zvongo” or “We”) grants you the right to use this website (“Website”) subject to the terms and conditions of use (“TOU”) set forth below.

By accessing and using this Website, you hereby acknowledge and agree that you have read, understood and accepted the TOU. If you do not agree to any of the terms, you may not access or use this Website. Zvongo reserves the right at any time, to modify the TOU without notice. With regard to any behaviour of violation against the provisions of the TOU, Zvongo shall have the right to seek legal and fair remedies.

OWNERSHIP

All title and rights in and to the Website, including all copyrights, trademarks, and other intellectual property rights therein, are owned by Zvongo or its licensors. You may not copy, reproduce, distribute, modify, display or create derivative works of or commercially exploit any part of the Website, except as necessary for the sole purpose of viewing the content therein. Zvongo reserves all rights not expressly granted.

REFUND POLICY

All Zvongo product returns and refunds info can be obtained by contacting Zvongo Support.

ORDERS

If you purchase a product through this Website, Zvongo will ship it on such terms and conditions that we may disclose to you at the time of your purchase. We do not guarantee any shipping service and delivery time. We will, however, make every attempt to dispatch the product as soon as possible after you place your order. If technical problems prevent or unreasonably delay delivery of the product, your exclusive and sole remedy is either replacement or refund of the price paid.

DELIVERY TIMES & SHIPPING

Delivery times may vary depending on where you are in the world but you can usually depend on seeing your items in 6 to 12 working days from the time you placed your order and as long as your order is in stock. If Zvongo cannot fulfill your order or if certain products from your order are not available until a later date, then you will be informed about your estimated delivery date.

PAYMENT TERMS & PRICING POLICY

Zvongo cannot guarantee the security of data which you send us by email. Accordingly, please do not send us any payment information using email.

Unless we are fraudulent or negligent Zvongo will not be liable to you for any losses caused as a result of any unauthorised access to the personal and transactional information you provide us when ordering from our website.

Zvongo does not accept cash or cheques for payments online or over the telephone.

COMPLAINTS

If we have missed something and you receive faulty or damaged products, send us an email at info@zvongo.com

TRANSPORT DAMAGES

Please check your items immediately after receiving them to make sure they haven’t been damaged or stolen during shipping. If they have, please send us an email at info@zvongo.com. You are responsible for filing any claims with carriers for damaged, stolen and/or lost shipments.

LIMITATION OF LIABILITY

Neither Zvongo nor any of its affiliates, subsidiaries, directors, agents, employees or other representatives, shall be liable for any direct, indirect, special, incidental, consequential, punitive or exemplary damages, including without limitation, loss of profits or revenues, loss of data, and/or loss of business, in connection with this Website or the use of or inability to use this Website or reliance on the contents contained herein, even if Zvongo has been advised of the possibility of such damages.

CONTACTING ZVONGO

If you have any questions, please contact Zvongo Support;

info@zvongo.com
+356 99656333